Returns & Exchanges
At Bouclair, we want you to love your home decor, which is why we offer a 30-day return policy for most items in their original condition and packaging. Simply bring your items back to a store or follow our easy online process to ensure your space looks exactly how you envisioned it.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return and receive a pre-paid shipping label.
Prepare the Package
Carefully pack the items in their original packaging, ensuring all tags are attached and hardware is included to prevent damage during transit.
Ship or Drop Off
Affix the return label to your package and drop it off at any authorized shipping location or bring the items directly to your nearest Bouclair boutique.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original method of payment within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing